Legal
Privacy Policy
Last updated
This policy explains how RFI3 (“RFI3”, “we”, “us”) collects and uses personal data when you visitrfi3.com (the “Site”) or contact us. We aim to collect as little as possible and to be clear about what we do with it.
1. Who is responsible for your data
RFI3 is the controller of the personal data described in this policy. For any privacy question or request, email[email protected].
2. What we collect
Information you give us
When you use our contact form or email us, we receive the details you choose to share. These usually include:
- your name, company and work email address;
- your phone number, if you provide it;
- the topic you are interested in and the content of your message.
Please don’t send us sensitive personal data (such as health information) through the Site.
Information collected automatically
When you visit the Site, the servers that host and deliver it automatically process technical data needed to show you the pages and keep them secure. This includes your IP address, browser and device type, the pages requested, the referring page and the date and time of the request. This data is held in standard server logs.
3. Cookies and tracking
The Site does not use cookies, analytics or advertising trackers, and does not build profiles of visitors. Our fonts are served from our own domain, so no font requests go to third parties. If we ever introduce cookies or analytics that need your consent, we will update this policy and ask for your consent first.
4. How and why we use your data
| Purpose | Data | Legal basis |
|---|---|---|
| Replying to your enquiry and following up on it | Contact details, message | Your consent, given on the contact form; and steps you ask us to take before entering into a contract |
| Running, securing and fixing the Site | Technical and log data | Our legitimate interest in providing a secure, working website |
| Meeting legal obligations and defending legal claims | Any of the above, as needed | Legal obligation; legitimate interests |
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
5. Who we share it with
We share personal data only with service providers that help us run the Site and respond to you, such as:
- hosting and content-delivery providers, which serve the Site’s pages and media files (such as video);
- form-processing and email providers, which deliver contact-form messages and emails to us.
These providers act on our instructions and may use the data only to provide their service to us. We may also disclose data if the law requires it, or to protect our rights, our users or the public.
6. International transfers
Some of our providers may process data outside your country, including outside the UK or the European Economic Area. Where that happens, we rely on appropriate safeguards, such as adequacy decisions or standard contractual clauses, to protect your data.
7. How long we keep it
- Enquiries: as long as needed to respond and follow up, and no longer than 24 months after our last contact unless a business relationship results. If one does, the data is then kept as long as that relationship requires.
- Server logs: for a short period, as needed for security and troubleshooting, then deleted.
8. Your rights
Depending on where you live (for example under the EU or UK GDPR, or US state privacy laws), you may have the right to:
- access the personal data we hold about you and get a copy of it;
- correct inaccurate data, or ask us to delete it;
- restrict or object to our processing of it;
- receive it in a portable format;
- withdraw your consent at any time, without affecting processing that has already taken place.
To use any of these rights, email [email protected]. We will respond within the time required by law, usually within one month. You also have the right to complain to your local data-protection authority. We’d appreciate the chance to resolve your concern first.
9. Security
The Site is served over an encrypted (HTTPS) connection, and we use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is completely secure, but we work to protect your information and to act promptly if something goes wrong.
10. Children
The Site is intended for businesses and is not directed at children. We do not knowingly collect data from children.
11. Links to other sites
The Site may link to other websites. We are not responsible for their privacy practices, so please read their policies.
12. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. If the changes are significant, we will make that clear on the Site.
13. Contact
Questions about this policy or your data? Email [email protected].